All Systems Operational
Email Operational
Inbound   ? Operational
Outbound   ? Operational
Telephony Operational
Inbound   ? Operational
Outbound   ? Operational
WebRTC   ? Operational
Agent Interface   ? Operational
Chat Widget   Operational
Public API   Operational
Webhooks   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2019

No incidents reported today.

Jan 23, 2019

No incidents reported.

Jan 22, 2019

No incidents reported.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Resolved - The issue was resolved completely by updating carrier settings for German phone numbers.
Jan 17, 11:45 CET
Monitoring - We have updated carrier settings for affected customers, calls to Germany are now of expected quality.
Jan 17, 10:41 CET
Investigating - We are investigating reports of poor call quality when calling German phone numbers.
Jan 17, 10:05 CET
Jan 16, 2019
Resolved - This incident has been resolved.
Jan 16, 15:30 CET
Monitoring - The root cause has been identified, and emails are now being delivered. We are still monitoring.
Jan 16, 13:47 CET
Investigating - We are investigating issues with receiving inbound emails for Danish customers using a specific email hosting provider.
Jan 16, 13:22 CET
Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Resolved - This incident has been resolved.
Jan 10, 16:59 CET
Monitoring - The issue has been identified and resolved. We will continue to monitor the situation
Jan 10, 13:54 CET
Investigating - We have identified an issue with making outbound calls from Dixa.
Jan 10, 13:52 CET