Nov 6, 13:08 CET
After monitoring the platform for multiple hours, we are confident that the instabilities have been resolved. We will publish a post-mortem as soon as we have access to all the details.
Nov 5, 21:07 CET
Our carrier has identified the remaining issue and deployed a fix. We will keep monitoring the situation.
Nov 5, 19:16 CET
Our carrier reports that the issue has not been fully resolved. They have identified the issue and are currently working on fixing it.
Nov 5, 18:32 CET
Our carrier has confirmed that the issue has been resolved, and they will continue to monitor the situation throughout the next 24 hours. We have requested an RFO and will update this page as soon as we have more information. We again apologise for the inconvenience that this has caused.
Nov 5, 18:19 CET
Inbound and outbound services are now less affected by the outage. Some calls might still fail, but it would appear the majority are now going through normally. We are waiting for confirmation from our carrier.
Nov 5, 18:09 CET
One of our carriers is currently experiencing elevated error levels. This results in calls to and from our platform to end with an error message "An application error has occured". We are currently working with the carrier to resolve the issue.
Nov 5, 17:35 CET