All Systems Operational
Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
Agent Interface ? Operational
Chat Widget Operational
Public API Operational
Webhooks ? Operational
Facebook Messenger ? Operational
WhatsApp ? Operational
Analytics Operational
90 days ago
99.82 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 9, 2020

No incidents reported today.

Apr 8, 2020

No incidents reported.

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020
Completed - The scheduled maintenance has been completed.
Apr 5, 05:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 03:00 CEST
Update - Note that during the scheduled period we will perform an additional service maintenance that will result in the existing agent connections to be re-established. This might affect ongoing phone calls and chats for a few minutes.
Apr 3, 14:52 CEST
Scheduled - On Sunday April 5 from 03:00 until 06:00 CEST we will be undertaking a platform maintenance of the database components. We expect no disruptions to the availability or functionality of the Dixa platform and product, however the chat widget component will experience reconnects.
Apr 1, 08:35 CEST
Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020
Completed - The scheduled maintenance has been completed.
Mar 30, 23:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 23:00 CEST
Scheduled - On Monday March 30 we will be undertaking a platform maintenance of the database components from 23:00 until 01:00 CET next day. We expect no disruptions to the availability or functionality of the Dixa platform and product, however the chat widget component will experience reconnects.
Mar 30, 18:12 CEST
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.