All Systems Operational
Uptime over the past 90 days. View historical uptime.
Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony & SMS Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
SMS Operational
Other Channels Operational
Facebook Messenger & Instagram Operational
WhatsApp Operational
Chat & Dixa Messenger Operational
Agent Interface Operational
90 days ago
100.0 % uptime
Today
Agent Interface ? Operational
Analytics Operational
Search ? Operational
Conversation Offers (WSS connection) ? Operational
Knowledge Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Custom Cards ? Operational
Dixa API, Exports API and Integrations API Operational
Webhooks Operational
Knowledge Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024
Analytics maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 21:00 CEST
Scheduled - Analytics maintenance. During the maintenance, ingestion of new data and updates of real time dashboards may be delayed.
Apr 18, 11:25 CEST
Apr 18, 2024
Apr 17, 2024
Analytics maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:00 CEST
Scheduled - Analytics maintenance. During the maintenance, ingestion of new data and updates of real time dashboards may be delayed.
Apr 16, 19:14 CEST
elev.io knowledge base is unresponsive
Resolved - This incident has been resolved.
Apr 17, 12:58 CEST
Update - We are continuing to work on a fix for this issue.
Apr 17, 12:47 CEST
Update - We are continuing to work on a fix for this issue.
Apr 17, 12:46 CEST
Identified - We are currently experiencing a knowledge base accessibility issue. The root cause is identified and we are working on a fix. We are sorry for any inconvenience this may cause.
Apr 17, 12:45 CEST
Apr 16, 2024
Knowledge base (elev.io) unresponsive
Resolved - This incident has been resolved.
Apr 16, 21:46 CEST
Investigating - We have seen an increase in errors in the elev.io knowledgebase integration. We are investigating the issue. We are sorry for any inconvenience this may cause.
Apr 16, 19:08 CEST
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Scheduled Maintenance - Analytics
Completed - The scheduled maintenance has been completed.
Apr 13, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:30 CEST
Scheduled - We’re planning to do maintenance work in the Analytics databases. Analytics is expected to remain operational, however both the ingestion of new data for Analytics and the updates of Real-Time dashboard could be delayed until the maintenance is completed.
Apr 9, 10:34 CEST
Apr 12, 2024
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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