All Systems Operational
Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
Agent Interface ? Operational
Chat Widget Operational
Public API Operational
Webhooks ? Operational
Facebook Messenger ? Operational
WhatsApp ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Saturday January 11, one of our external providers is undertaking platform maintenance from 07:00 until 11:00 CET.

The outbound emails sent during this time frame will be queued and sent after the maintenance is completed.
Posted on Dec 12, 16:13 CET
Past Incidents
Dec 15, 2019

No incidents reported today.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019
Completed - The scheduled maintenance has been completed.
Dec 7, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 12:00 CET
Scheduled - Tomorrow, Saturday December 7, we will be undertaking platform maintenance from 12:00 until 20:00 CET. We expect no disruptions to the availability or functionality of the Dixa platform and product.
Dec 6, 15:07 CET
Dec 6, 2019

No incidents reported.

Dec 5, 2019
Resolved - We had an issue when replying to email conversation for a limited number of customers. The issue is resolved, and lasted for 10 minutes. We apologize for any inconvenience caused.
Dec 5, 11:10 CET
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.