The issue has been resolved, as confirmed by customer reports and internal verification. We apologize for any inconvenience.
Posted Feb 07, 2020 - 13:47 CET
A fix has been implemented and deployed, we are monitoring the situation. We ask customers who are still affected to reload any Dixa applications.
Posted Feb 07, 2020 - 11:04 CET
We are still working on resolving this issue for all affected customers. We will update again at 10:15 GMT.
Posted Feb 07, 2020 - 10:46 CET
We have identified an issue causing the Dixa applications to freeze or malfunction when certain search-related functionality is used. An update fixing the issue is expected to reach all customers shortly. We will update again at 9:45 GMT.