Platform maintenance

Scheduled Maintenance Report for Dixa

Completed

The scheduled maintenance has been completed.

Posted Nov 10, 2019 - 06:22 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 10, 2019 - 06:00 CET

Scheduled

We will conduct:
- a network maintenance that can affect our entire platform

We do not expect any downtime, however the existing network connections will need to be re-established by all agents.

Posted Nov 06, 2019 - 12:10 CET

This scheduled maintenance affected: Agent Interface (Agent Interface), Telephony & SMS (Inbound, Outbound, WebRTC), Email (Inbound, Outbound), Other Channels (Facebook Messenger & Instagram, WhatsApp, Chat & Dixa Messenger), and Integrations (Dixa API, Exports API and Integrations API, Webhooks).