Inbound telephony outage in Denmark

Incident Report for Dixa

Resolved

All inbound calls are now being received.
Our operator has identified and corrected the root cause of this incident.

Posted Feb 13, 2018 - 10:59 CET

Monitoring

The Danish operator seems to have been able to fix the issue at 9:17 CET. This incident started at 6:09 CET. We will keep monitoring the situation until we have confirmed that everything is up and running again. We will post more details about the incident as soon as we have them.

Posted Feb 13, 2018 - 09:23 CET

Investigating

We have been informed by one of our telephony operators that a network outage has affected their ability to accept inbound calls in Denmark. Outbound telephony remains unaffected. We apologise for the inconvenience caused to you and your customers. We will inform this page as soon as we have more information from our operator.

Posted Feb 13, 2018 - 08:11 CET