Dixa Status

All Systems Operational

Agent Interface Operational

Analytics Operational

Search Operational

Conversation Offers (WSS connection) Operational

Knowledge Operational

Dashboard Operational

Email Operational

Inbound Operational

Outbound Operational

Telephony & SMS Operational

Inbound Operational

Outbound Operational

WebRTC Operational

SMS Operational

Other Channels Operational

Facebook Messenger & Instagram Operational

WhatsApp Operational

Chat & Dixa Messenger Operational

Trustpilot Operational

Integrations Operational

Custom Cards Operational

Dixa API, Exports API and Integrations API Operational

Webhooks Operational

Knowledge Operational

AI Features Operational

AI Copilot Operational

Mim AI agent Operational

Voice transcripts Operational

Intent detection Operational

Smart Replies Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 8, 2025

No incidents reported today.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

Scheduled maintenance: Analytics

Completed - The scheduled maintenance has been completed.
Oct 1, 23:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 22:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 12:41 CEST

Scheduled - On October 1st, between 10 pm and 11 pm CEST (UTC 8 pm - 9 pm), we will be performing maintenance on the Dixa platform.

Data ingestion will be momentarily put on hold, affecting the liveness of Analytics and the Real-Time Dashboards during a short period of time (est. 10 minutes).

We will notify when the maintenance has been completed.
Please do not hesitate to reach out to friends@dixa.com with any questions.
Sep 25, 09:47 CEST

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 25, 07:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 06:30 CEST

Scheduled - We will be undergoing scheduled maintenance during this time. Exports API and CSV exports might be unavailable for a short time but we will let you know when operational.
Sep 19, 14:30 CEST

Sep 24, 2025

No incidents reported.