Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2025 - 21:00 CEST
Scheduled
Between July 28th, 21:00 CEST and July 29th 00:00 CEST (July 28th, 19:00-22:00 UTC), we will be performing maintenance on the Dixa platform.
During the maintenance, data ingestion for analytics and the real time dashboard will be paused. Information displayed in Dixa and retrieved via the Dixa Analytics API will be outdated until ingestion is restored.
Loading Analytics and the Real-Time Dashboard could also fail momentarily while the maintenance is in progress.
We will try to keep the delay and downtime to a minimum.
Other parts of Dixa will not be affected during the maintenance window and agents will be able to work as usual.
We will notify when the maintenance has been completed. Please do not hesitate to reach out to friends@dixa.com with any questions.
Posted Jul 22, 2025 - 14:27 CEST
This scheduled maintenance affected: Agent Interface (Analytics, Dashboard).