All Systems Operational
Agent Interface
Operational
Agent Interface
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Analytics
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Search
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Conversation Offers (WSS connection)
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Knowledge management
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Inbound
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Outbound
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Telephony & SMS
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Inbound
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Outbound
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Other Channels
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Facebook Messenger & Instagram
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Chat & Dixa Messenger
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Trustpilot
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Conversation Routing
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Automations
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Flows
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Custom Cards
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Dixa API, Exports API and Integrations API
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Outbound Webhooks
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Inbound Webhooks
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Data Sync Integrations
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Dixa Knowledge
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Knowledge Bases
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AI Features
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AI Copilot
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Mim AI agent
Operational
Voice transcripts
Operational
Intent detection
Operational
Smart Replies
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance – Analytics Mar 26, 2026 22:00 - Mar 27, 2026 01:00 CET
Date: Thursday, 26 March
Time: 10:00 PM – 1:00 AM CET (9:00 PM – 12:00 AM UTC)
As part of our ongoing infrastructure improvements, we will be performing a scheduled upgrade to the underlying Analytics infrastructure, including the database and other services.
During the upgrade, data ingestion will be briefly paused. This will temporarily affect the liveness of Real-Time Dashboards, Essential Analytics, and the Analytics API, and may cause additional delays in Advanced Insights.
We will notify when the maintenance has been completed. Please do not hesitate to reach out to friends@dixa.com with any questions.
Posted on Mar 10, 2026 - 13:14 CET
Time: 10:00 PM – 1:00 AM CET (9:00 PM – 12:00 AM UTC)
As part of our ongoing infrastructure improvements, we will be performing a scheduled upgrade to the underlying Analytics infrastructure, including the database and other services.
During the upgrade, data ingestion will be briefly paused. This will temporarily affect the liveness of Real-Time Dashboards, Essential Analytics, and the Analytics API, and may cause additional delays in Advanced Insights.
We will notify when the maintenance has been completed. Please do not hesitate to reach out to friends@dixa.com with any questions.
Posted on Mar 10, 2026 - 13:14 CET