All Systems Operational

Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony & SMS Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
SMS Operational
Other Channels Operational
Facebook Messenger & Instagram Operational
WhatsApp Operational
Chat & Dixa Messenger Operational
Agent Interface Operational
Agent Interface ? Operational
Analytics Operational
Search ? Operational
Conversation Offers (WSS connection) ? Operational
Knowledge Operational
Dashboard Operational
Integrations Operational
Custom Cards ? Operational
Dixa API, Exports API and Integrations API Operational
Webhooks Operational
Knowledge Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance May 8, 2025 19:00-21:00 CEST

On Thursday the 8th of May between 07:00 and 09:00 PM CEST, we will be performing maintenance on the Dixa platform.

During the maintenance we expect the platform to remain fully operational.

We will notify when the maintenance has been completed. Please do not hesitate to reach out to friends@dixa.com with any questions.
Posted on May 08, 2025 - 09:55 CEST

Scheduled maintenance May 9, 2025 19:00-21:00 CEST

On Friday the 9th of May between 07:00 and 09:00 PM CEST, we will be performing maintenance on the Dixa platform.

During the maintenance we expect the platform to remain fully operational.

We will update the status when the maintenance is completed. Please do not hesitate to reach out to friends@dixa.com with any questions.
Posted on May 08, 2025 - 09:57 CEST
May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 5, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:30 CEST
Scheduled - On Monday the 5th of May between 06:30 and 08:00 CEST, we will be performing maintenance on the Dixa platform.

Temporary disruptions are expected where users might see errors when performing actions. The errors shouldn't last for long, so should any experience this please refresh Dixa and try again.

We will notify when the maintenance has been completed. Please do not hesitate to reach out to friends@dixa.com with any questions.
May 1, 07:26 CEST
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025
Scheduled maintenance - Dixa Analytics & Realtime dashboards
Completed - The scheduled maintenance has been completed.
May 2, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:00 CEST
Scheduled - Today Thursday the 1st of May between 10 pm and midnight CEST, we will be performing maintenance on the Dixa platform affecting liveness of Analytics (Agent Interface + API) as well as the Real-Time Dashboards. Loading these could fail momentarily when traffic is being reestablished. As usual, we’ll try our best to keep the delay to a minimum.

We will notify when the maintenance has been completed. Please do not hesitate to reach out to friends@dixa.com with any questions.
May 1, 17:39 CEST
← Incident History Powered by Atlassian Statuspage