All Systems Operational

Agent Interface Operational
Agent Interface Operational
Analytics Operational
Search Operational
Conversation Offers (WSS connection) Operational
Knowledge management Operational
Dashboard Operational
Email Operational
Inbound Operational
Outbound Operational
Telephony & SMS Operational
Inbound Operational
Outbound Operational
WebRTC Operational
SMS Operational
Other Channels Operational
Facebook Messenger & Instagram Operational
WhatsApp Operational
Chat & Dixa Messenger Operational
Trustpilot Operational
Conversation Routing Operational
Automations Operational
Flows Operational
Integrations Operational
Custom Cards Operational
Dixa API and Exports API Operational
Outbound Webhooks Operational
Inbound Webhooks Operational
Data Sync Integrations Operational
Dixa Knowledge Operational
Knowledge Bases Operational
AI Features Operational
AI Co-pilot Operational
Mim AI agent Operational
AI Voice transcripts Operational
Intent detection Operational
Smart Replies Operational
Intelligence Operational
Analytics Operational
Insights (advanced) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Completed - The scheduled maintenance has been completed.
Nov 9, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 10:00 CET
Scheduled - On Monday 9th of November between 10:00 am and 12:00 CET (UTC 09:00-11:00), we will be performing maintenance on the Dixa platform.

During this time it won't be possible to able and authenticate Trustpilot integrations.

Please do not hesitate to reach out to friends@dixa.com with any questions.

Nov 6, 20:36 CET

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Completed - The scheduled maintenance has been completed.
Nov 6, 20:31 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 3, 13:19 CET
Scheduled - On November 5th between 08:00 and 09:00 CEST (UTC 07:00-08:00), we will be performing maintenance on Dixa Advanced insights.

Please do not hesitate to reach out to friends@dixa.com with any questions.

Nov 3, 13:18 CET

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Completed - The scheduled maintenance has been completed.
Nov 3, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 07:00 CET
Scheduled - On Tuesday, the 3rd of November, between 7 and 9 am CET, we will be performing maintenance on the Dixa platform.

No disruptions are expected.

Please do not hesitate to reach out to friends@dixa.com with any questions.

Oct 30, 14:48 CET

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.