All Systems Operational
Uptime over the past 90 days. View historical uptime.
Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
Agent Interface ? Operational
Chat Widget Operational
Public API Operational
Webhooks ? Operational
Facebook Messenger ? Operational
WhatsApp ? Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jul 7, 2020

No incidents reported today.

Jul 6, 2020
Issue with provisioning of new phone numbers
Resolved - The issue was resolved from our third-party provider at ~14:00 CEST
Jul 6, 16:46 CEST
Identified - An issue has been identified in a third party's API, which is currently affecting our ability to buy and provision phone numbers in the interface. Telephony through this carrier is not affected.
Jul 6, 12:38 CEST
Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
We are getting reports that the login to the agent-interface is broken for some users
Resolved - This incident has been resolved.
Jul 2, 16:57 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 15:51 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 2, 15:42 CEST
Investigating - We are currently investigating this issue.
Jul 2, 15:29 CEST
Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020
Issue in the agent interface that can crash the application
Resolved - This incident has been resolved.
Jun 29, 21:21 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 15:42 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 29, 15:13 CEST
Jun 28, 2020
Platform maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 12:00 CEST
Scheduled - We will be performing database maintenance. We expect no downtime.
Jun 25, 10:16 CEST
Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

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