All Systems Operational

Agent Interface Operational
Agent Interface Operational
Analytics Operational
Search Operational
Conversation Offers (WSS connection) Operational
Knowledge management Operational
Dashboard Operational
Email Operational
Inbound Operational
Outbound Operational
Telephony & SMS Operational
Inbound Operational
Outbound Operational
WebRTC Operational
SMS Operational
Other Channels Operational
Facebook Messenger & Instagram Operational
WhatsApp Operational
Chat & Dixa Messenger Operational
Trustpilot Operational
Conversation Routing Operational
Automations Operational
Flows Operational
Integrations Operational
Custom Cards Operational
Dixa API, Exports API and Integrations API Operational
Outbound Webhooks Operational
Inbound Webhooks Operational
Data Sync Integrations Operational
Dixa Knowledge Operational
Knowledge Bases Operational
AI Features Operational
AI Copilot Operational
Mim AI agent Operational
Voice transcripts Operational
Intent detection Operational
Smart Replies Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 21, 2026

No incidents reported today.

Feb 20, 2026
Resolved - All known issues related to this incident have been resolved.

We experienced a brief incident that caused slowness and intermittent timeouts across the platform. During this period, some customers may have experienced degraded performance when working in the interface.

The issue was identified and resolved quickly, and the platform is now operating normally.

We apologize for the inconvenience and appreciate your patience.

A post-mortem about this incident will be posted within 5 business days.

Feb 20, 15:35 CET
Investigating - We have received reports of instability in the platform. We are investigating the issue. Updates will follow
Feb 20, 15:24 CET
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.