All Systems Operational
Uptime over the past 90 days. View historical uptime.
Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony & SMS Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
SMS Operational
Other Channels Operational
Facebook Messenger & Instagram Operational
WhatsApp Operational
Chat & Dixa Messenger Operational
Agent Interface Operational
90 days ago
100.0 % uptime
Today
Agent Interface ? Operational
Analytics Operational
Search ? Operational
Conversation Offers (WSS connection) ? Operational
Knowledge Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Custom Cards ? Operational
Dixa API, Exports API and Integrations API Operational
Webhooks Operational
Knowledge Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Scheduled maintenance - Automations affected only (1h delayed)
Completed - The scheduled maintenance has been completed.
Sep 12, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 22:00 CEST
Scheduled - On September 12th between 22:00 and 23:00 CEST (UTC 8-9 pm), we will be performing maintenance on the Dixa platform.

During the maintenance, automations will not be triggered, but they will trigger once the maintenance period is over. Please expect delayed automations - no loss of data.

We will notify when the maintenance has been completed. Please do not hesitate to reach out to friends@dixa.com with any questions.
Sep 11, 11:23 CEST
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Scheduled Maintenance - Analytics
Completed - The scheduled maintenance has been completed.
Sep 6, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 21:00 CEST
Scheduled - On September 5th between 09:00 PM and 12:00 AM CEST (UTC 07:00-10:00 PM), we're going to perform maintenance related to Analytics.
Brief moments of delay in data ingestion might be expected during the maintenance period affecting live status of both Analytics + new Real-Time Dashboards.
Sep 4, 12:12 CEST
Sep 5, 2024
Sep 4, 2024

No incidents reported.

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