All Systems Operational
Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
Agent Interface ? Operational
Chat Widget Operational
Public API Operational
Webhooks Operational
Facebook Messenger ? Operational
WhatsApp ? Operational
Analytics Operational
Search Operational
External Data Integration ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Postmortem - Read details
Sep 23, 21:03 CEST
Resolved - We are happy to report that the issue have been resolved. Thank you for your patience. Postmortem to follow.
Sep 17, 14:15 CEST
Monitoring - Our teams has now identified the issue and seeing improvements in performance in the agent interface. We will continue monitoring and provide additional information in two hours.
Sep 17, 12:06 CEST
Investigating - We are getting reports that customers are experiencing some difficulties with the Agent Interface. We are investigating the matter.

We are sorry for the inconvenience this is causing.

Next update at 12:15
Sep 17, 11:48 CEST
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.