All Systems Operational

Uptime over the past 90 days. View historical uptime.
Agent Interface Operational
90 days ago
100.0 % uptime
Today
Agent Interface Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
Search Operational
Conversation Offers (WSS connection) Operational
Knowledge management Operational
Dashboard Operational
Email Operational
90 days ago
100.0 % uptime
Today
Inbound Operational
90 days ago
100.0 % uptime
Today
Outbound Operational
90 days ago
100.0 % uptime
Today
Telephony & SMS Operational
90 days ago
100.0 % uptime
Today
Inbound Operational
90 days ago
100.0 % uptime
Today
Outbound Operational
90 days ago
100.0 % uptime
Today
WebRTC Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Other Channels Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger & Instagram Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Chat & Dixa Messenger Operational
90 days ago
100.0 % uptime
Today
Trustpilot Operational
90 days ago
100.0 % uptime
Today
Conversation Routing Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Flows Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Custom Cards Operational
90 days ago
100.0 % uptime
Today
Dixa API and Exports API Operational
90 days ago
100.0 % uptime
Today
Outbound Webhooks Operational
90 days ago
100.0 % uptime
Today
Inbound Webhooks Operational
90 days ago
100.0 % uptime
Today
Data Sync Integrations Operational
90 days ago
100.0 % uptime
Today
Dixa Knowledge Operational
90 days ago
100.0 % uptime
Today
Knowledge Bases Operational
90 days ago
100.0 % uptime
Today
AI Features Operational
90 days ago
100.0 % uptime
Today
AI Co-pilot Operational
90 days ago
100.0 % uptime
Today
Mim AI agent Operational
90 days ago
100.0 % uptime
Today
AI Voice transcripts Operational
90 days ago
100.0 % uptime
Today
Intent detection Operational
90 days ago
100.0 % uptime
Today
Smart Replies Operational
90 days ago
100.0 % uptime
Today
Intelligence Operational
90 days ago
99.96 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Insights (advanced) Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Advanced Insight & Miuros: Degraded performance
Resolved - All known issues with this incident have been resolved. We thank you for your patience and cooperation.
Jul 28, 13:15 CEST
Investigating - We are experiencing some difficulties with Advanced Insight & Miuros. We are investigating the matter.

Next update at 13:30 CEST
Jul 28, 12:47 CEST
Services not fully functioning
Resolved - At 8:53 AM CEST on 28/07/2026, our services for converastion handling and logging into Dixa were not fully functioning.

Our engineers were immediately notified of the issue and started working on identifying the root cause.

At 9:03 AM CEST, a fix for this issue was deployed, and the affected services were again fully functioning.

We have performed a Root Cause Analysis of this incident and are implementing solutions in order to prevent such instances from happening in the future.

We sincerely apologize for any inconvenience that this may have caused.
Jul 28, 09:00 CEST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

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