Dixa Status

All Systems Operational

Email Operational

Inbound Operational

Outbound Operational

Telephony Operational

Inbound Operational

Outbound Operational

WebRTC Operational

Agent Interface Operational

Chat Widget Operational

Public API Operational

Webhooks Operational

Facebook Messenger Operational

WhatsApp Operational

Analytics Operational

Search Operational

External Data Integration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

Degraded performance

Postmortem - Read details
Sep 23, 21:03 CEST

Resolved - We are happy to report that the issue have been resolved. Thank you for your patience. Postmortem to follow.
Sep 17, 14:15 CEST

Monitoring - Our teams has now identified the issue and seeing improvements in performance in the agent interface. We will continue monitoring and provide additional information in two hours.
Sep 17, 12:06 CEST

Investigating - We are getting reports that customers are experiencing some difficulties with the Agent Interface. We are investigating the matter.

We are sorry for the inconvenience this is causing.

Next update at 12:15
Sep 17, 11:48 CEST

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.