All Systems Operational

Uptime over the past 90 days. View historical uptime.
Agent Interface Operational
90 days ago
99.99 % uptime
Today
Agent Interface Operational
90 days ago
99.99 % uptime
Today
Analytics Operational
Search Operational
Conversation Offers (WSS connection) Operational
Knowledge management Operational
Dashboard Operational
Email Operational
90 days ago
100.0 % uptime
Today
Inbound Operational
90 days ago
100.0 % uptime
Today
Outbound Operational
90 days ago
100.0 % uptime
Today
Telephony & SMS Operational
90 days ago
100.0 % uptime
Today
Inbound Operational
90 days ago
100.0 % uptime
Today
Outbound Operational
90 days ago
100.0 % uptime
Today
WebRTC Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Other Channels Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger & Instagram Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Chat & Dixa Messenger Operational
90 days ago
100.0 % uptime
Today
Trustpilot Operational
90 days ago
100.0 % uptime
Today
Conversation Routing Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Flows Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Custom Cards Operational
90 days ago
100.0 % uptime
Today
Dixa API and Exports API Operational
90 days ago
100.0 % uptime
Today
Outbound Webhooks Operational
90 days ago
100.0 % uptime
Today
Inbound Webhooks Operational
90 days ago
100.0 % uptime
Today
Data Sync Integrations Operational
90 days ago
100.0 % uptime
Today
Dixa Knowledge Operational
90 days ago
100.0 % uptime
Today
Knowledge Bases Operational
90 days ago
100.0 % uptime
Today
AI Features Operational
90 days ago
100.0 % uptime
Today
AI Co-pilot Operational
90 days ago
100.0 % uptime
Today
Mim AI agent Operational
90 days ago
100.0 % uptime
Today
AI Voice transcripts Operational
90 days ago
100.0 % uptime
Today
Intent detection Operational
90 days ago
100.0 % uptime
Today
Smart Replies Operational
90 days ago
100.0 % uptime
Today
Intelligence Operational
90 days ago
99.74 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Insights (advanced) Operational
90 days ago
99.49 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 1, 2026

No incidents reported today.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Advanced Insights unavailable
Resolved - All data is now re-deployed and we're completely up to date for everyone.
Jun 29, 17:11 CEST
Update - We're still gradually re-deploying data so data may still be stale from this morning for some customers.
We'll update this page when everything is up to date.
Jun 29, 14:30 CEST
Monitoring - We have identified the issue affecting access to Advanced Insights and have implemented a fix. We are currently monitoring the situation to confirm full resolution.

Please note that data from the past 3 hours may still be missing. We are working to recover this and will provide a further update once the issue is fully resolved.

We apologize for the inconvenience.
Jun 29, 11:30 CEST
Update - We are continuing to investigate this issue.
Jun 29, 11:08 CEST
Investigating - We are currently investigating an issue affecting access to Advanced Insights in Dixa. Some users may be unable to access this feature at this time.

Our team is actively looking into the root cause and will provide an update as soon as more information is available.

We apologize for the inconvenience.
Jun 29, 11:04 CEST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

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