All Systems Operational
Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
Agent Interface ? Operational
Chat Widget Operational
Public API Operational
Webhooks ? Operational
Facebook Messenger ? Operational
WhatsApp ? Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 20, 2021

No incidents reported today.

Jan 19, 2021
Resolved - This incident has been resolved.
Jan 19, 13:59 CET
Update - We are continuing to monitor for any further issues.
Jan 19, 13:29 CET
Update - We are continuing to monitor for any further issues.
Jan 19, 12:59 CET
Update - We are continuing to monitor for any further issues.
Jan 19, 12:29 CET
Update - We are continuing to monitor for any further issues.
Jan 19, 11:57 CET
Update - We are happy to inform, that our team have deployed a fix for the issue. We are seeing significant improvements for all outbound emails being sent without any delay. All former emails before the fix have been delivered. We will continue to monitor the results.

Next update at 12:30
Jan 19, 11:56 CET
Update - We are still seeing some delay on outbound emails being sent.

Next update at 12:20
Jan 19, 11:49 CET
Monitoring - We are still seeing some delay on outbound emails being sent.

Next update at 11:50
Jan 19, 11:19 CET
Update - We are still seeing some delay on outbound emails being sent.

Next update at 11:20
Jan 19, 10:49 CET
Update - We are still seeing some delay on outbound emails being sent.

Next update at 10:50
Jan 19, 10:21 CET
Update - We are still seeing some delay on outbound emails being sent.

Next update at 10:20
Jan 19, 09:51 CET
Update - We are still seeing some delay on outbound emails being sent.

Next update at 09:50
Jan 19, 09:26 CET
Update - We are still seeing some delay on outbound emails being sent.

Next update at 09:20
Jan 19, 08:54 CET
Update - We are still seeing some delay on outbound emails being sent.

Next update at 08:50
Jan 19, 08:19 CET
Update - We are still seeing some delay on outbound emails being sent.

Next update at 08:20
Jan 19, 07:53 CET
Identified - Our team have identified an issue with our email carrier that causes some delay of outbound emails being sent. We are working on a fix, that will resolve the issue. We will provide more information soon.

Next update at 07:50
Jan 19, 07:18 CET
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - All known issues to this incident have been resolved.
Jan 15, 22:29 CET
Monitoring - Our partner has implemented a fix and we are monitoring the results.
Jan 15, 21:28 CET
Identified - We have identified some difficulties with our partner for analytics. We've notified them and are awaiting a fix from our analytics partner.

Next update in 6 hours, or when there's a solution provided by our partner.
Jan 15, 16:59 CET
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.