All Systems Operational
Email Operational
Inbound ? Operational
Outbound ? Operational
Telephony Operational
Inbound ? Operational
Outbound ? Operational
WebRTC ? Operational
Agent Interface ? Operational
Chat Widget Operational
Public API Operational
Webhooks ? Operational
Facebook Messenger ? Operational
WhatsApp ? Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 2, 2020

No incidents reported today.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Postmortem - Read details
Nov 30, 09:55 CET
Resolved - Dear customer, the issues have been resolved by our carrier for telephony well over an hour ago. The system has been stable since then. We apologies for the inconvenience.
Nov 25, 21:32 CET
Update - Everything is still good. We are continuing to monitor for any further issues.

Next update at 21:35 CET
Nov 25, 21:06 CET
Update - Everything is still good. We are continuing to monitor for any further issues.

Next update at 21:05 CET
Nov 25, 20:34 CET
Monitoring - We are happy to inform, that our telephony carrier has deployed a fix for the issue. We are seeing significant improvements for all calls, inbound and outbound. We will continue to monitor the results.

Next update at 20:37
Nov 25, 20:08 CET
Investigating - We are experiencing some difficulties with our carrier for telephony. We are investigating the matter.

Next update at 20:10
Nov 25, 19:42 CET
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.