Degraded performance
Incident Report for Dixa
Resolved
All known issues to this incident have been resolved. We thank you for your patience and cooperation.

Post mortem about this incident will be posted within 5 business days.
Posted Sep 26, 2024 - 12:33 CEST
Monitoring
We continue to see improvements after the latest fix.

If you still have unexpected behaviour, please reload the interface.
And if any anomaly persists, reach out to friends@dixa.com
Posted Sep 26, 2024 - 12:21 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 26, 2024 - 12:16 CEST
Investigating
We have received reports of instability in the platform, only affecting a subset of customers.
We are investigating the issue. Updates will follow
Posted Sep 26, 2024 - 11:51 CEST
This incident affected: Agent Interface (Agent Interface).