Degraded performance: Analytics and Dashboard

Incident Report for Dixa

Resolved

This incident has been resolved. We thank you for your patience and cooperation.

Posted Nov 05, 2024 - 13:58 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 05, 2024 - 10:42 CET

Update

We are continuing to investigate this issue.

Posted Nov 05, 2024 - 08:53 CET

Update

We are continuing to investigate this issue.

Posted Nov 05, 2024 - 08:02 CET

Investigating

We are experiencing some difficulties with Analytics. We are investigating the matter.

Next update at 07:30 UTC

Posted Nov 05, 2024 - 07:59 CET

This incident affected: Agent Interface (Analytics, Dashboard).