Elevated API Errors

Incident Report for Dixa

Resolved

This incident has been resolved.

Posted Nov 08, 2020 - 01:42 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2020 - 01:36 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 08, 2020 - 01:35 CET

Investigating

We're experiencing an elevated level of API errors resulting in agents unable to log in to the platform. We are currently looking into the issue.

Posted Nov 08, 2020 - 01:26 CET

This incident affected: Agent Interface.