Scheduled maintenance
Scheduled Maintenance Report for Dixa
The scheduled maintenance has been completed.
Posted Sep 06, 2022 - 01:00 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2022 - 00:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted Sep 05, 2022 - 13:21 CEST
On September 6th, between 00:00 and 01:00 CEST (UTC from September 5th, 22:00 to September 5th, 23:00), we will perform maintenance on the Dixa platform.

The maintenance may cause a brief disconnection from the platform. If you or your agents get disconnected, please try reloading Dixa. This should reconnect you.

Exports API (for ETL pipelines) may also become unavailable briefly, however no data will be lost in the process.

We will notify you when the maintenance has been completed.

We apologise in advance for any inconvenience caused. Thanks for your understanding.
Posted Sep 05, 2022 - 09:47 CEST
This scheduled maintenance affected: Integrations (Dixa API, Exports API and Integrations API) and Agent Interface (Conversation Offers (WSS connection)).