Scheduled maintenance

Scheduled Maintenance Report for Dixa

Completed

The scheduled maintenance has been completed.
Posted Jan 05, 2023 - 08:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 05, 2023 - 05:01 CET

Scheduled

On Thursday, January 5th, 2023 between 05:00 CET and 08:00 CET we will be updating parts of our cloud infrastructure. This might lead to agents-, call connections-, chat widgets to be dropped and may require that you refresh the Dixa Interface.
Posted Jan 04, 2023 - 12:14 CET
This scheduled maintenance affected: Agent Interface (Agent Interface), Other Channels (Chat & Dixa Messenger), and Telephony & SMS (WebRTC).