All known issues to this incident have been resolved. Please, reload Dixa if you still experiencing any inconsistencies. We thank you for your patience and cooperation.
Posted Mar 10, 2023 - 09:20 CET
Monitoring
We are pleased to inform you that our teams have deployed a fix for the issue. Please reload the interface. We will continue to monitor the results.
Next update will be at 09:30 CET
Posted Mar 10, 2023 - 09:02 CET
Identified
Our teams has now identified the issue. We are working on a fix, that will resolve the issue. We will provide more information soon.
Next update at 09 CET
Posted Mar 10, 2023 - 08:49 CET
Investigating
We are currently experiencing inconsistencies in the numbers displayed in the Dashboard queues. Our engineering team is investigating.
Next update: 08:45 CET
Posted Mar 10, 2023 - 08:19 CET
This incident affected: Agent Interface (Agent Interface).