Advanced Insights unavailable

Incident Report for Dixa

Resolved

All data is now re-deployed and we're completely up to date for everyone.
Posted Jun 29, 2026 - 17:11 CEST

Update

We're still gradually re-deploying data so data may still be stale from this morning for some customers.
We'll update this page when everything is up to date.
Posted Jun 29, 2026 - 14:30 CEST

Monitoring

We have identified the issue affecting access to Advanced Insights and have implemented a fix. We are currently monitoring the situation to confirm full resolution.

Please note that data from the past 3 hours may still be missing. We are working to recover this and will provide a further update once the issue is fully resolved.

We apologize for the inconvenience.
Posted Jun 29, 2026 - 11:30 CEST

Update

We are continuing to investigate this issue.
Posted Jun 29, 2026 - 11:08 CEST

Investigating

We are currently investigating an issue affecting access to Advanced Insights in Dixa. Some users may be unable to access this feature at this time.

Our team is actively looking into the root cause and will provide an update as soon as more information is available.

We apologize for the inconvenience.
Posted Jun 29, 2026 - 11:04 CEST
This incident affected: Intelligence (Insights (advanced)).