Issues with Conversational Analytics

Incident Report for Dixa

Resolved

This incident has been resolved.

Posted Mar 11, 2020 - 19:06 CET

Update

The issue has been resolved and all dashboards are available again.

Posted Mar 11, 2020 - 19:05 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2020 - 10:38 CET

Investigating

We are currently investigating this issue.

Posted Mar 10, 2020 - 21:45 CET

This incident affected: Agent Interface (Analytics).