Issue loading conversations

Incident Report for Dixa

Resolved

The update completely resolved the issue.

Posted Feb 04, 2019 - 10:06 CET

Monitoring

A fix has been implemented, all users of the Dixa Desktop App should reload the application.

Posted Feb 04, 2019 - 09:44 CET

Identified

This issue only concerns the Dixa App for Windows and Mac. Switching to the browser version of Dixa will work as expected.

Posted Feb 04, 2019 - 09:28 CET

Investigating

We are investigating reports of issues loading conversations.

Posted Feb 04, 2019 - 09:21 CET

This incident affected: Email (Inbound) and Telephony (Inbound).