Update
The scheduled maintenance has been completed.
Posted Apr 08, 2026 - 09:30 CEST
Completed
The scheduled maintenance has been completed.
Posted Apr 08, 2026 - 08:30 CEST
Scheduled
We will be migrating to a new network ingress controller to be more secure and maintainable. There are no disruptions expected and no changes from the customers perspective.
Posted Mar 31, 2026 - 14:28 CEST
This scheduled maintenance affected: Agent Interface (Agent Interface, Analytics, Search, Conversation Offers (WSS connection), Knowledge management, Dashboard), Telephony & SMS (Inbound, Outbound, WebRTC, SMS), Email (Inbound, Outbound), Other Channels (Facebook Messenger & Instagram, WhatsApp, Chat & Dixa Messenger, Trustpilot), Integrations (Custom Cards, Dixa API and Exports API, Outbound Webhooks, Inbound Webhooks, Data Sync Integrations), AI Features (AI Co-pilot, Mim AI agent, AI Voice transcripts, Intent detection, Smart Replies), Dixa Knowledge (Knowledge Bases), and Conversation Routing (Automations, Flows).