Platform maintenance
Scheduled Maintenance Report for Dixa
Completed
The scheduled maintenance has been completed.
Posted Apr 05, 2020 - 05:02 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 05, 2020 - 03:00 CEST
Update
Note that during the scheduled period we will perform an additional service maintenance that will result in the existing agent connections to be re-established. This might affect ongoing phone calls and chats for a few minutes.
Posted Apr 03, 2020 - 14:52 CEST
Scheduled
On Sunday April 5 from 03:00 until 06:00 CEST we will be undertaking a platform maintenance of the database components. We expect no disruptions to the availability or functionality of the Dixa platform and product, however the chat widget component will experience reconnects.
Posted Apr 01, 2020 - 08:35 CEST
This scheduled maintenance affected: Telephony (Inbound, Outbound, WebRTC) and Agent Interface, Chat Widget.