All known issues related to this incident have been resolved. We thank you for your patience and cooperation. However, please note that all conversations created from Friday will still be affected.
A post-mortem about this incident will be posted within 5 business days.
Posted Nov 04, 2024 - 10:09 CET
Update
We are continuing to monitor for any further issues.
Posted Nov 04, 2024 - 09:49 CET
Monitoring
We are happy to inform you that our teams have deployed a fix for the issue. We are seeing significant improvements for Contact forms. We will continue to monitor the results.
Next update at 09:30 CET
Posted Nov 04, 2024 - 09:20 CET
Identified
Our teams have now identified the issue. We are working on a fix that will resolve it. Thanks for your patience.
Next update at 09:15 CET
Posted Nov 04, 2024 - 09:04 CET
Investigating
We are experiencing some difficulties with Contact forms. We are investigating the matter.
Next update at 09:00 CET
Posted Nov 04, 2024 - 08:38 CET
This incident affected: Other Channels (Chat & Dixa Messenger).