Services not fully functioning

Incident Report for Dixa

Resolved

At 8:53 AM CEST on 28/07/2026, our services for converastion handling and logging into Dixa were not fully functioning.

Our engineers were immediately notified of the issue and started working on identifying the root cause.

At 9:03 AM CEST, a fix for this issue was deployed, and the affected services were again fully functioning.

We have performed a Root Cause Analysis of this incident and are implementing solutions in order to prevent such instances from happening in the future.

We sincerely apologize for any inconvenience that this may have caused.

Posted Jul 28, 2026 - 09:00 CEST