On 26 February, we first experienced a brief outage affecting our Analytics Dashboards and Real-Time Dashboards (Landing Page), which later led to data inconsistencies (only for real-time dashboards) after the underlying services came back online.
No critical data was permanently lost, as we are able to recover them from our underlying data source - only the liveness of the system was compromised for the period of the incident.
We apologise for the inconvenience and can assure you that your reports are showing correctly.