Platform maintenance

Scheduled Maintenance Report for Dixa

Completed

The maintenance has finished successfully.

Posted Sep 08, 2019 - 19:36 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 08, 2019 - 19:00 CEST

Scheduled

We will conduct:
- a network maintenance that can affect our entire platform
- database maintenance

We do not expect any downtime, however the existing network connections will need to be re-established by all agents.

Posted Aug 30, 2019 - 11:59 CEST

This scheduled maintenance affected: Agent Interface (Agent Interface), Telephony & SMS (Inbound, Outbound, WebRTC), Email (Inbound, Outbound), Other Channels (Chat & Dixa Messenger), and Integrations (Webhooks).