Incident Summary
On Feb 20, 2026 - 15:24 CET, we experienced a brief period of degraded performance across the platform. Some customers may have noticed slower response times and intermittent timeouts while using the interface.
Impact
During the incident window, a subset of requests were delayed or failed, which may have affected normal usage for some customers.
Root Cause
The issue was caused by an internal service experiencing elevated load, which temporarily impacted request processing across the platform.
Resolution
Our engineering team identified the issue quickly and restored normal performance. The platform has been operating normally since the fix was applied.
Prevention
We are reviewing monitoring and scaling controls for the affected service to reduce the likelihood of similar incidents in the future.