Cloud infrastructure update
Scheduled Maintenance Report for Dixa
The scheduled maintenance has been completed.
Posted Jan 30, 2023 - 08:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 30, 2023 - 06:00 CET
Monday, January 30th, 2023 between 06:00 CET and 08:00 CET we will update parts of our cloud infrastructure. This might lead to agents, call connections, chat widgets to be dropped and may require that you refresh the Dixa Interface
Posted Jan 26, 2023 - 13:36 CET
This scheduled maintenance affected: Agent Interface (Agent Interface, Analytics, Search, Conversation Offers (WSS connection)), Telephony & SMS (Inbound, Outbound, WebRTC, SMS), Email (Inbound, Outbound), Other Channels (Facebook Messenger & Instagram, WhatsApp, Chat), and Integrations (Custom Cards, Dixa API, Exports API and Integrations API, Webhooks).